THE MANAGING AGENT
Response received from the Managing Agent &
Directors to queries.
email to the above sent 11/3/2020
Dear Managing Agent and
for your response letter dated March 10, 2020,
confirming the status of the Building Insurance
and other Services provided with regard to my
premises, and have noted that the window
cleaning service which had been withdrawn in
June 2019, now appears to have been reinstated
as of February 26, 2020.
26/2/2020 - Follow
up email to the Managing Agent and Directors
Dear Managing Agent and directors
my email below, unfortunately you have not to
responded to my queries which is a little
concerning, if I am not covered under the
estate Buildings Insurance Policy, then I will
have no alternative but to obtain cover through
a private insurance company for my premises.
Should there be no clarification one way or
another I will take it that my property is not
covered by you anymore, but please realise that
this action may affect the estate buildings
23/2/2020 - Query
sent to the Managing Agent and Directors
Dear Managing Agent
With regard to
the services provided under the Lease, can you
clarify the following queries given I am
witholding my Service Charge due to another
1) Are my premises
still covered under the estate Buildings
Insurance should there be a problem with my
2) Will you continue
to maintain the guttering?
3) Will you continue
to provide maintence in the event of any
external drain problem?
I would be grateful if
you would respond asap so that I know where I stand.
Thank you in advance.
Enquiry Sent Via Email
Dear Mrs. M.......
Can you tell me
when The Sycamores Residents Assoc. Ltd acquired
'dormant' status and why?
Thank you in
23/2/2020 - there has been no response to date.
24/10/19 - Update to Meeting Request
the managing agent failing to respond to the email
below which requested clarification, the proposed
meeting did not take place, it indicates that there
was nothing new up for discussion therefore the
meeting would have been a pointless excercise.
Response sent to Meeting request.
for your letter inviting me to a further meeting on
you would be kind enough to clarify the purpose of
the proposed meeting with you, and what further
'issues' you wish to discuss as I have already made
my position clear not only during our previous
meeting, but during conversations with your new
situation has changed since the last meeting and the
director and committee have reconsidered their
decision and are now willing to allow the Inspection
of the 2017/18 Account to go ahead without
conditions attached, then I can see where a further
meeting would be advantageous. If this isn't the
case, then I cannot see the point of a further
meeting as it would be a waste of not only your
time, but also mine.
forward to hearing back from you.
requesting a Meeting.
3/10/19 Confirmation of
undertaking by the managing agent
meeting with the managing agent
on Thursday October 3, 2019, it was confirmed
that there was a discrepancy of £680 in the
Sinking Fund Contributions stated in the annual
account, and that steps were
being taken to recover this amount - no further
explanation was given as to how this will be
achieved as the sale of the property concerned
is completed and it is highly unlikely that the
original sellers will pay the difference in the
Sinking Fund which is now 18 months after the
1) who made the error in the
2) why was this not picked up
prior to the annual Landlord's Statement of
Account being compiled and published?
managing agent made a committment during the
meeting of 3/10/19 that she would do everything
she could to resolve any issue residents might
have - this particular matter falls into that
category and it is hoped that she will find
answers to these questions and report back to
the residents as soon as possible.
Correspondence sent to and received from the
repetition and duplication, below are links to
relevant correspondence with the managing agent on
Letter sent to the Managing Agent
by the resident of No. 26 - This was the
original notification of the intended reduction in
Service Charge Payment regarding the solicitors
to the director, committee & managing agent 'Without Prejudice'
Official request to Inspect the 2017/18 Accounts.
Question sent to the managing agent, director
and committee - regarding the anomaly of
level of Service Charge levied on different types of
Letter sent to the director,
committee & managing agent by the
website owner - notification of
a further reduction in the Service Charge Payment
with regard to the earlier Solicitors Letters.
email sent to the director, committee & managing agent
- regarding the total withdrawal of the Service
Charge Payment due to their refusal to allow an
Inspection of the 2017/18 Accounts.
Letter received from the managing agent - offer
to allow the Inspection with unacceptable conditions
Response to the letter dated
23/7/19 sent to the managing agent -
response to the letter above.
from the committee and managing - follow up
Response sent via email to the letter
of 7/8/19 - confirmation to reimburse
outstanding Service Charge.
from the managing agent on
behalf of the committee -
notification of the committee's to take legal action
to recover the Service Charge owed.
response to the Managing Agent's letter of
Aug 14, 2019
Meeting with the Managing Agent - confirmation
email sent as requested regarding the reimbursement
of monies owed to the Sycamores Residents
The Accounts for 2018/19 / The Landlord's Statement -
Queries on the account which had not been discussed during
the AGM of 1/10/19.
Letter requesting a
Response sent to Meeting request.